Contact & Shipping Information

Fast Shipping from Los Angeles

Ships within 1 business day.
Free shipping on orders $50+ within the contiguous U.S.

We ship Monday–Saturday, including Mondays and Tuesdays when our retail store is closed.

Shipping timelines apply to in-stock retail orders. Carrier holidays and peak-period exceptions apply. See our Shipping Policy for full details and free shipping eligibility.

Get in Touch

Have a question about your order or choosing your next matcha? We’re here to help.

Email & Contact Form — The best way to reach us

For order support, product questions, or help choosing matcha, send us a message using the form below or email info@lunamatcha.com. We’ll reply by email.

If you’re contacting us about an order, please include your order number.

Phone — For time-sensitive questions

(310) 473-2035

Call during store hours listed below. If we miss your call, please email us so we can follow up.

Instagram — Stay connected

You’re welcome to DM us with general, non-urgent questions. For order support, email is the best way to reach our team.

Visit & Pickup

Explore Japanese matcha, green tea, and teaware at Luna Matcha inside LUNE NOIR in Sawtelle Japantown, Los Angeles.

Shop Luna Matcha organic matcha, Marukyu Koyamaen, Hoshino Seichaen, and handcrafted Takayama chasen for your tea ritual at home.

Luna Matcha at LUNE NOIR
2003 Sawtelle Blvd
Los Angeles, CA 90025

Get Directions →

Store & Pickup Hours

For online pickup orders, please wait for your ready-for-pickup notification before visiting.

All hours are Pacific Time. Holiday store hours may vary. Online orders continue to ship on Mondays and Tuesdays.